Customer Testimonials
From Beginning to the End Following Through
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From Beginning to the End Following Through
"I greatly appreciate the follow-up on getting the Allen Bradley monitor working, as well as sticking with this from beginning through the end. Thank you."

Charles B.
Production
General Cable


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Learning Center - Case Studies

 
Toshiba Drive Damaged Beyond Repair
Repair Zone recently received a Toshiba drive in which the DC Buss dynamic braking circuit was blown beyond economical repair. We contacted numerous repair vendors to have the repairs expedited on the drive, but the drive was too large for anyone to authorize a quick turnaround. The only remaining option for repair at this point, was the original equipment manufacturer (OEM) Toshiba.



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We Will Drive it There Ourselves!
We got a call before 8am on a Thursday from a Callies Performance, an automotive parts company in central Ohio. They had an emergency to solve; they needed a Fanuc Servo-Spindle motor that we had that they found doing an internet search. We had the motor stored but it was just purchased and was not ready. So our servo motor repair team got together and did a full remanufacture on it...


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Bay City Shovels Back Up and Running in 24 Hours!
We got a call from a local company, Bay City Shovels, late in the day on 10/26. They needed an emergency repair done on a special Fanuc DC spindle motor. Our techs received the motor and immediately disassembled and took the necessary data to assess and perform the proper repair. Our techs found and completed the following: Cut & undercut the commutator, machine & repair end bell...


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Quality Industrial Service
Quality Industrial Service: In the evening on January 24, Rich Merso took a call from Wayne Bentzen from Belac LLC, an Aerospace company in Florida that specializes in high-pressure turbine blades. Mr. Bentzen needed an emergency Fanuc encoder, model#A-860-0365-T001R, shipped out the next day for delivery on the...


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INCOMING! EMERGENCY RUSH REPAIR! Repair Zone to the Rescue
     We received a call late in the day from a Tier1 automotive supplier about an emergency rush repair of a Fanuc servo amplifier A06B-6085...


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GOOD NEWS! A REPAIR WAS NOT NEEDED, NO FAULTS FOUND!
    Early in 2012, on the first day back from the holidays, an Automotive customer from an engine manufacturer contacted us and said they needed an Indramat HVE4.2 drive repaired immediately. So we sent a driver to pick it up and bring it back to check it out. We plugged it in to the model specific, Indramat test stand...


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SOMETIMES, YOU JUST HAVE TO TRY
    Being in the repair business...


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EXCHANGE INVENTORY READY WHEN YOU NEED IT MOST!
    When it comes to our exchange program, a couple of things come to mind. First, a customer can save even more money when they trade their bad part for one of our remanufactured or new surplus units. Secondly, as our exchange inventory grows, we can save our customers a lot of downtime by having their part on our shelf...


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HEIDENHAIN ENCODER REPAIR!  CANDO AGAIN!
    Being in the industrial repair business for 40 years, we’ve experienced many different scenarios outside the norm. Having some patience and a can-do attitude can get you through most anything.

     On March 11, Joe Raymaker from Nexteer Automotive plant 7 contacted us and needed a Heidenhain encoder repaired on the rush. We picked it up...


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