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Customer had a machine down and needed an Allen Bradley 2711E-K14C6 monitor.  We had two in stock ready to go.  The customer was on their way to pick it up from across the state.  Item was final-tested, boxed up and ready to go.  The customer picked the item up from our second shift team. They brought an exchange....

Naveen
Engineer
Comstar


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"Famous" Meat Plant Down, Repair Zone Helps!

"Famous" Meat Plant Down, Repair Zone Helps!

By Jade York
Read about Mary Ann's Specialty Meats and how we got them running, QUICKLY!


On October 27th, we received a call from Bill Korleski, owner of Mary Ann’s Specialty Foods in Webster City, Iowa, a medium-sized, family owned business. Bill found us through a Google web search. He needed a special Reliance servo motor, which we had in stock. We had to change the encoder and quickly test it so we could ship it UPS Red next day air. Mary Ann’s Specialty Foods Inc. is a processor of naturally smoked pork, beef, and chicken and turkey products. They are also the producer of the famous Kor-Bert brand ham. They needed this motor on their meat slicing machine, which stopped production. We got it to them early the next morning and got them back up and running! For our efforts, they called the next day and are sending us a motor to repair! Here’s to the beginning of another great working relationship with a great American family-owned business!

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