RepairZone to the rescue!
 
"We bought a drive from you that worked for a month. Suddenly, it quit working. You guys sent us a new drive the next day and I shipped you back the faulty unit for you to repair for your inventory. I am more than happy with your warranty exchange service and how quickly you were able to help us out. That is what I call a hassle free warranty. Way to go!!"

Jason
Purchasing
DC Industries


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Home ›  Learning Center ›  Case Studies

Learning Center - Case Studies

 

     We received a call late in the day from a Tier1 automotive supplier about an emergency rush repair of a Fanuc servo amplifier A06B-6085...

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    Early in 2012, on the first day back from the holidays, an Automotive customer from an engine manufacturer contacted us and said they needed an Indramat HVE4.2 drive repaired immediately. So we sent a driver to pick it up and bring it back to check it out. We plugged it in to the model specific, Indramat test stand...

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    Being in the repair business...

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    When it comes to our exchange program, a couple of things come to mind. First, a customer can save even more money when they trade their bad part for one of our remanufactured or new surplus units. Secondly, as our exchange inventory grows, we can save our customers a lot of downtime by having their part on our shelf...

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    Being in the industrial repair business for 40 years, we’ve experienced many different scenarios outside the norm. Having some patience and a can-do attitude can get you through most anything.

     On March 11, Joe Raymaker from Nexteer Automotive plant 7 contacted us and needed a Heidenhain encoder repaired on the rush. We picked it up...

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    Sometimes, you have to improvise. To do that, you have to be knowledgeable and creative, and have a willing attitude for resolve. Such was the case on March 9. It was a Friday overtime rush pick-up from Nexteer plant 7.

   ...

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MARCH 4, 2011 – We received a Louis Allis 75HP shear press motor from a large Automotive supplier, on a hot rush repair. This thing was a mess. Our first impression was that this was not going to be completed in a day or two. When our technicians took it apart, our suspicions were confirmed: A complete rewind was needed, the PE bearing seat on shaft was worn, PE and OPE end bells were worn...

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Owned and Operated By York Repair, Inc.
611 Andre St
Bay City, MI 48706
Phone: (989) 922-0043
Email: support@repairzone.com
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